Privacy (alpha)
Written for the private alpha; it will be revised when Graview Cloud opens beyond it. Questions about your data: hello@graview.cloud.
We keep your email and name, the apps you make, and every change made to them (who made it and when — that history is part of the app). Each app's data is stored separately from every other app's. We do not read your apps' contents except to answer a support request you make, or a report of abuse.
When you connect ChatGPT or Claude, the apps you choose are readable and (if you allow it) changeable by that chat on your behalf. Changes it makes are marked as its own and can be taken back. Revoke any chat in Settings. What a chat can and can't do.
For each device you sign in on, we keep its browser's own description, roughly where it signed in (the city and country our host names for the connection), how it signed in, and when it was last used, so you can see and sign out your devices in Settings. They go when that device is signed out.
We do not use your apps to train AI models, and Graview Cloud itself sends their contents to no AI model provider. A chat you connect sees what you let it see, under that chat provider's own terms.
What people couldn't find. In an app you belong to, we keep a short note of what you looked for there and couldn't do: words you searched for that found nothing, a question the quick ask couldn't answer (with its sentence saying what the app doesn't keep for it), an action that was refused, and a chat's tool call refused because it was malformed. It is kept in the app's own words, with you known only by your account's id: never your name, a click or a record's contents. Nothing is kept of a visitor's. The app's owners and editors, its workspace's owners and admins, and the AI answering in the app or a chat building it see it only counted across people: a word or a question shows only once two people used it, and never who. It is kept for the plan's Insights window (14 days on Free, three months on Small, a year on Medium and up), then let go. A workspace's owners or admins can turn it off under AI in its settings, which also forgets what was kept.
We use Cloudflare (hosting and storage), Resend (email), Google (if you sign in with Google), Google Analytics (on graview.cloud's public pages only, never once you're signed in; for apps, our server counts only that one was opened or made, with nothing about the app and you as an unrecoverable code) and Sentry (error reports, without your apps' contents). You can export any app you own at any time, and deleting it removes it after 7 days and from backups within 30.